Last Updated: November 18, 2024
At AMY SCENT LLC, we are committed to providing our customers with 100% authentic products. We understand the importance of genuine beauty and fragrance products for your health, safety, and satisfaction.
Our Authenticity Promise
We guarantee that all products sold on our website are:
- 100% Authentic: Every perfume, skincare, makeup, and haircare product is genuine and original
- Brand New: All items are factory-fresh and have never been used or tested
- Properly Stored: Products are stored in climate-controlled facilities to maintain quality
- Within Expiry: All products are well within their expiration dates
Authorized Sourcing
We source our products exclusively from:
- Official brand distributors
- Authorized wholesalers
- Licensed suppliers with verified credentials
- Direct partnerships with beauty brands
We never source products from unauthorized third parties, grey markets, or unverified suppliers.
Product Verification
Each product undergoes our strict verification process:
- Source Verification: We verify all supplier credentials and authorizations
- Product Inspection: Every shipment is inspected for authenticity markers
- Batch Code Verification: We verify batch codes with manufacturers when possible
- Packaging Authentication: We ensure all packaging meets brand standards
What We Check
For Perfumes:
- Authentic bottle design and quality
- Correct cap and spray mechanism
- Original packaging with proper cellophane wrapping
- Valid batch codes and manufacturing information
- Consistent fragrance quality and longevity
For Skincare & Makeup:
- Sealed packaging with security features
- Correct product consistency and texture
- Authentic brand holograms or security seals
- Proper labeling with ingredient lists
- Manufacturing and expiration dates
For Haircare:
- Professional-grade packaging
- Authentic product formulation
- Proper safety seals and closures
- Verified batch numbers
Customer Protection
Money-Back Guarantee
If you have any concerns about the authenticity of a product purchased from us, we offer:
- Full investigation of your concerns
- 100% money-back guarantee if any product is found to be inauthentic
- Free return shipping for authenticity-related issues
- Additional compensation for any inconvenience caused
How to Report Concerns
If you suspect a product may not be authentic:
- Contact us immediately at sales@amyscent.com or (659) 298-1560
- Provide your order number and specific concerns
- Send photos of the product and packaging if requested
- Keep the product and all packaging for investigation
Why Choose AMY SCENT LLC
- Established Business: We are a registered LLC with a physical address and accountability
- Secure Payments: All transactions through verified Shopify Payments
- Customer Reviews: Transparent customer feedback system
- Professional Service: Dedicated customer service team
- Legal Compliance: Full compliance with all US beauty product regulations
Counterfeit Awareness
We help our customers identify authentic products by providing:
- High-quality product images showing authentic details
- Information about genuine packaging features
- Guidance on spotting counterfeit products
- Direct customer support for authentication questions
Our Commitment
AMY SCENT LLC takes product authenticity seriously because:
- Your safety is our priority - counterfeit beauty products can be harmful
- You deserve the quality you pay for
- We value long-term customer relationships built on trust
- Our reputation depends on your satisfaction
Legal Compliance
We comply with all applicable laws and regulations regarding:
- Import and distribution of beauty products
- FDA regulations for cosmetics
- Trademark and intellectual property rights
- Consumer protection laws
Certificate of Authenticity
Upon request, we can provide:
- Proof of authorized sourcing
- Supplier verification documents
- Additional authentication information for your specific purchase
Contact Us
For any questions about product authenticity or our guarantee:
AMY SCENT LLC
1222 ATLANTIC BOULEVARD
SUITE 130 #1202
JACKSONVILLE, FL 32207
Email: sales@amyscent.com
Phone: (659) 298-1560
Shop with confidence knowing that every product from AMY SCENT LLC is guaranteed authentic.